What languages are available in the different attend® platforms?

The different attend® Solutions are available in Spanish, Catalan, French and English. The language is selected by the user and is not by default for each installation, that is, two different users could have different languages in the same implementation.

¿Who should I contact to buy attend®?

To purchase the different attend® Solutions you should contact at ATTENDRE, S.L. or through the authorized partners.

attend® Standard is the simpliest service management solution addressed to small business. attend® Professional includes all the functionality in order to a superior service management including batch-operations, advanced ticket management, forms, contract management or reservations.

¿Is the inventory management included in attend® Standard and attend® Professional?

Yes. Both options allow inventory data management for the customer invetory who receives the service. The inventory data can be defined through different attributes for each type of inventory element.

Does a license volume discount policy?

Yes. You can obtain better prices per license when you increase the number of users, accordingly.

Are Operating System, Database, Application Server or other additional software included in the license price?

No. Additional software is not included and must be purchased separately.

Does attend® provide SLA control?

attend® includes a complete SLA management to monitor service, response time and completion time, integrating the internal service and support and also external provider Service Level Agreement..

Does attend® Sales integrate with other post-sales soluctions such attend® CustomerService?

Yes, attend® Sales can be integrated into attend® CustomerService or with third-party solutions (ERP, CRM...) via API's, ODBC or other kind of integrations.