attend® is the solution for all companies which offer internal and external services and need to monitor them closely, providing an excellent control framework within which to take the right decisions.
   
   
       
 

attend Standard® is the ideal solution for small and medium-sized companies which need to centralise all information about their customer service management processes in a single tool. Whereas up to now service management has only been available to the large companies, now your company can also have access to a solution offering a range of different functions.

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When your organisation faces the challenge of managing a service or support centre involving process of varying complexity, attend Professional® is the tool which provides a complete, efficient solution, Thanks to its modular nature and advanced level of parameterisation, you can introduce it while adapting it to the smallest details of your management processes, according to the standards set out by the IT industry.

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attend Hosted Services® includes all the functions offered by attend Professional®, and is hosted by remote servers, managed and maintained by Infolan. The advantages of contracting attend Hosted Services® are many and varied.

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