attend® is the solution for all companies which offer internal and external services and need to monitor them closely, providing an excellent control framework within which to take the right decisions.
attend Standard® is the ideal solution for small and medium-sized companies which need to centralise all information about their customer service management processes in a single tool. Whereas up to now service management has only been available to the large companies, now your company can also have access to a solution offering a range of different functions.
attend Hosted Services® includes all the functions offered by attend Professional®, and is hosted by remote servers, managed and maintained by Infolan. The advantages of contracting attend Hosted Services® are many and varied.